The Credit Union philosophy

We offer our members a non-profit, democratic, member-controlled ownership structure while stockholders, not customers, control banks. Credit Unions are the only democratically controlled financial institutions in the United States.

Discover the Cooperative Difference

You have a voice at your credit union. We’re governed by a volunteer board of directors, consisting of credit union members elected by credit union members. That’s one way we’re different from other financial institutions. 

Another significant way we’re different is that we’re a financial cooperative. We redistribute all income to members through higher savings rates, lower loan rates, and new, improved services. 

In fact, our philosophy is “not for profit, not for charity, but for service.” The difference is our focus on serving you. 




Our Field of Membership

Anyone who lives, works, worships, attends school, owns a business or volunteers in Washington County.


1935 Veterans Administration Facility Federal Credit Union chartered (charter #195)
1957 Name changed to VA Federal Credit Union
1994 Built facility on the VA Medical Center campus
1995 Name changed Northwest Arkansas Federal Credit Union
2000 Arkansas Western Employee’s Credit Union merged
2002 Razorback Federal Credit Union and New Horizons Federal Credit Union merged
2004 Community charter obtained

How Can We Help You?